Community Support Worker
Home Support Worker
Community Services Manager
Family/Whanau Coordinators
Family/Whanau Managers

Community Support Workers
Community Support Workers support individuals and groups of people with intellectual disabilities in their daily living. Support is provided at home, at work, in day programmes or during their social, leisure and educational time.

Community Support Workers need to work effectively with people. They should have excellent oral and written communication skills and the capacity to problem-solve, work independently, organise their own time and resources, and work well in a team environment.

They need to be able to demonstrate community involvement and have a flexible approach to work arrangements.

As a Community Support worker you will be involved in:
• helping people to plan their lives
• helping people to access and maintain involvement in their community
• teaching people a variety of skills.
• supporting people in daily household tasks and personal care
• assisting people to manage their health and well-being by supporting them to attend health appointments and administering medication
• helping people to go to various work places, community events, shopping, and appointments

If you are interested in learning more about this role, please contact us.

“I could never find a better job where I can go out and do things, like outdoor activities, sports events, camping and everything.”

Raymond, Community Support Worker, Whangarei

Home Support Workers
Home Support Workers help people with intellectual disabilities and their parents and families in their own homes.

The Home Support Worker is responsible for providing support for individuals and their family/whanau and presenting people with an intellectual disability positively within their family/whanau and the wider community.

The Home Support Worker operates a team approach with management, other home support workers, people with an intellectual disability and their family/whanau.

If you would like more information or an application pack on working as a Home Support Worker, please contact us.

“I really enjoy working one-on-one with a young boy who has autism. It relates well to the psychology degree I am studying towards, and gives me some practical experience with children. The thing that gives me the most satisfaction is when he learns to do something that he couldn’t do before and I think, “I taught him that”. I have been working with Ignite’s Social Group for four months. It’s great to see the kids meeting new people and enjoying doing different activities. It isn’t my primary role at IHC, but is one that I’m glad I’ve taken on.”

Katherine, Home Support Worker, Waitakere

Community Services Managers
Community Services Managers ensure that people with an intellectual disability receive a quality service. They are responsible for the day-to-day management of a number of staff and services.

Community Service Managers must have highly developed communication and interpersonal skills, including superior writing skills. They must be able to look at the big picture to initiate, embrace and manage positive change, and have demonstrated problem-solving skills.

As a Community Services Manager you will be responsible for:
• Community Support Workers and volunteers assigned to the service
• providing leadership and direction
• ensuring the provision of quality services that meets the needs of service users
• maintain effective financial management of resources allocated
• maintain effective human resource practices
• promote the interests and well-being of people with an intellectual disability and their families
• build links with community organisations to enhance the reputation of IDEA Services and advance the interests of people with an intellectual disability

If you are interested in learning more about this role, please contact us.

Family/Whanau Coordinators
Family/Whanau Coordinators support people with intellectual disabilities and their families and caregivers in their communities. They are responsible for the day-to-day support of caregivers and staff employed by IDEA Services under delegation from the Family/Whanau Manager.

Family/Whanau Coordinators must have excellent written and verbal communication skills, a ‘can do’ attitude, enjoying interacting with a diverse range of people, have demonstrated problem-solving skills and hold a full New Zealand driver’s licence.

As a Family/Whanau Coordinator you will be responsible for:
• Employees and caregivers assigned to the service
• Providing leadership, direction and participation
• Ensuring the provision of quality services that meets the needs of service users, their family/whanau and guardians
• Maintaining effective human resource practices
• Developing, strengthening and maintaining networks
• Meeting the needs and range of diverse service users and their families
• Adhering to health and safety requirements
• Maintaining effective financial management of resources allocated

If you are interested in learning more about this role, please contact us.

Family/Whanau Managers
Family/Whanau Managers support people with intellectual disabilities and their families and caregivers in their communities. They are responsible for the day-to-day support of caregivers and provide oversight and leadership to staff employed by IDEA Services under delegation from the Regional Service Manager Family/Whanau Services.

Family/Whanau Managers must be team players with negotiation skills and a focus on quality, have excellent communication skills, including listening, written, oral and presentation, have excellent leadership skills and hold a full New Zealand driver’s licence.

As a Family/Whanau Manager you will responsible for:
• Employees and caregivers assigned to the service
• Providing leadership, direction and participation
• Ensuring the provision of quality services that meets the needs of service users, their family/whanau and guardians
• Maintaining effective human resource practices
• Developing, strengthening and maintaining networks
• Meeting the needs and range of diverse service users and their families
• Adhering to health and safety requirements
• Maintaining effective financial management of resources allocated

If you are interested in learning more about any of these roles, please contact us.