IDEA Services is not responsible for the provision of individualised specialist equipment such as for mobility or communication, to enable the person to work, gain education training, or to be independent around their home. These items will be funded by the Ministry of Health or ACC. IDEA Services will support the person to access these if required. This is done by requesting an assessment by a specialised assessor generally via the NASC or case manager through ACC.

IDEA Services is responsible for access such as ramps or any modifications required at residential services or at day services.