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> Services > About IDEA Services > Quality
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IDEA Services works to ensure services are of a high standard through:
- feedback from service users
- internal monitoring and auditing, including independent financial audit by IHC contracted auditors
- external auditing by funding agencies, for example, the Ministry of Health and the Ministry of Social Development (Work and Income New Zealand) and Child, Youth and Family Services (CYF)
- any key points evaluations carried out by IHC branch committees.
Other external audits may be carried out by a range of audit agencies contracted by the particular government funder. |
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