IDEA Services has its own service values and these are:

• Empowerment
• Inclusion
• Responsiveness
• Support

Here’s how IDEA Services staff describe the values:

Empowerment: having personal power to make informed choices.

Inclusion: belonging and connected, able and confident.

Support: do it with me, not for me. Bridges not barriers. Right place, right time, right position and right person.

Responsiveness: do what we say we are going to do when we say we are going to do it. Listen, agree, do, check. Hearing what people are really saying.