Awhi Connect is a new hotline for families
IHC has set up an 0800 freephone service – Awhi Connect 0800 442 311 – to give families direct access to support and information.
It operates from 9am to 6pm, Monday to Saturday. Callers outside those hours can leave a message, which will be forwarded to staff. Awhi Connect will also operate so that families only need to tell their stories once.
Using a database covering all IHC services involved with the family will provide a broader understanding of the support being requested and provided.
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